Thank you for shopping at Shoe Cleaner, where we strive to offer excellent customer service and the most honest Shoe Cleaner advice you’ll find.
At Shoescleaning.net, we strive to provide our customers with fast and reliable Shipping.
Our team of experienced professionals will ensure that your order is processed and shipped quickly and accurately.
Please get in touch with us if you have any questions or concerns about our Shipping Policy.
Shipping Policy – Shoe Cleaner
We prioritize fast shipping times, as we know Shoe Cleaner can be time sensitive.
On this page, you will find the following:
- Shipping Times
- Processing Times
- Order Status & Tracking
- Shipping Restrictions (California, Canada, International)
Shipping Times
We offer the following shipping times at Shoe Cleaner to best accommodate your shopping needs.
Expedited Shipping: All orders over $50 shipping inside of the continental United States includes FREE Expedited Shipping. Expedited Shipping takes 2-3 days from when the order is placed.
Standard Shipping: All orders under $50 ship via Standard Shipping with a flat fee of $5. Standard Shipping takes 5-7 days from when the order is placed.
For orders over $50 that are not inside the continental United States, including PO Boxes, we provide FREE Standard Shipping, but shipping times may take longer than 5-7 days.
Priority Shipping: We understand that sometimes you need your items as fast as possible. That is why we also offer a Priority Shipping upgrade for an additional $15, available at checkout. Priority Shipping takes 1-2 days from when the order is placed.
Please note that if an order is placed after 2 pm PST or over the weekend, shipment processing times will not go into effect until the following business day.
If you need help confirming a shipping time or expediting a product, contact us at contact@ shoescleaning.net or +1 862 701 0688
Shipping Policy for Shoescleaning.net
At Shoescleaning.net, we strive to ensure our customers are satisfied with their purchases. We understand that when ordering online, fast and reliable Shipping is critical. Here is our shipping policy to ensure you understand how we handle shipping orders.
Order Processing
After an order is placed on Shoescleaning.net, our experienced professionals will begin processing the order. This includes verifying the order, preparing the products for shipment, and correctly packaging the items. We strive to get your order processed and shipped within 24-48 hours.
Shipping Policies
Shoescleaning.net currently offers both standard and expedited Shipping.
Standard Shipping: Standard Shipping is available for orders within the continental United States. Delivery times will vary depending on your location, but orders typically arrive within 7-10 business days. Standard Shipping is free on all orders over $50.
Expedited Shipping: Expedited Shipping is available for orders within the continental United States. Delivery times will vary depending on your location, but orders typically arrive within 2-3 business days. Expedited Shipping is available for an additional fee.
Please note that delivery times for standard and expedited Shipping may vary due to factors beyond our control, such as weather, holidays, or other circumstances.
Damaged or Lost Packages
If an order arrives damaged or is lost in transit, please get in touch with us immediately. We will do our best to resolve the issue as quickly as possible.
Returns and Exchanges
If you are unsatisfied with your purchase, we offer a 30-day return or exchange policy. Please refer to our Return and Exchange Policy for more information.
Processing Times
The Processing Time is when our team picks, packs, and ships your item. Certain products are stocked by our vendors, which may require additional processing time.
Transparency is essential to our core values, so we’ll inform you if your order is subject to a longer Processing Time.
The typical processing time is 1 Day and is in addition to shipping times.
Processing times are adequate for orders placed after 2 pm PST the following day.
Order Status & Tracking
After each order, you will receive an email confirming your order. That’s why it’s essential to enter your email with your order! You’ll receive an additional email with your tracking details as soon as your order ships.
Can’t find the email containing your order information? Please, we’ll get you that info right away! Please send us an email at [email protected].
If it’s after hours, connect with Chatbot on our website to pinpoint your order status information. All you need is your order number, email address, and shipping zip code. You’ll have all of your order info right on the spot!
Once an order has been shipped, a tracking number will be emailed to the customer. This tracking number can be used to check the status of the shipment and can provide an estimated delivery date.
Shipping to California
Shoe Cleaner Shipping to California must meet strict flow requirements and be registered with the California Energy Commission.
Below is a list of the products eligible for shipping to California.
For more information, please visit the California Energy Commission’s website.
International Shipping
We currently only ship inside the United States and its territories. (Additional Shipping Fees and Duties may apply.) if you’d like one of our products shipped internationally, you can buy directly from Amazon.com, where many goods are available for international Shipping via Amazon’s exporting program.
At this time, Shoescleaning.net does not offer international Shipping. All orders must be shipped to an address within the continental United States.
Shipping to Canada
We do ship to Canada. However, we do have select products available on Amazon.ca.
You can also check out our Amazon US to see if your desired product can ship to your address in Canada.
Many products are available for shipping to Canada via Amazon’s exporting program. (Additional Shipping Fees and Duties may apply.)
Pre-Sale Orders
Pre-sale orders are for items that are either temporarily out of stock or are new products that have yet to launch. By placing a pre-sale order, you acknowledge that you will wait until the product comes into stock for it to ship.
Pre-sale shipping times are just estimates and are prone to change. We do our best to keep all shipping dates as accurate as possible on our website. Please get in touch with our customer service team if you have specific questions about in-stock dates.
All pre-sale orders must be paid in full to guarantee a unit of inventory. Some of these products are our best-sellers and are shipped on a first-come, first-served basis.
Returns are allowed for pre-sale orders and, as all products on our site, are eligible for our 30-day return policy from the time of delivery. Please see our Returns Policy or contact our customer service team for more return information.
